Hyatt Regency Morristown at Headquarters Plaza
The Opportunity
Hyatt Hotels Corporation seeks an enthusiastic Manager to join the Hyatt Regency Morristown Team where you’ll join a team of who love what they do. In this role, you will be collaborating closely with the local Morristown/NJ Market where you’ll be instrumental in continuing to make the Hotel achieve their revenue goals. You’ll be part of a team that is passionate about diversity, equity, and inclusion, is committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and cultivating a culture of care where our colleague’s become family. Since 1957, our colleagues and our guests have served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 1,100 hotel, all-inclusive, and wellness resort properties in 71 countries across six continents.
We turn trips into journeys, encounters into experiences and jobs into careers. As we continue to grow—we never lose sight of what’s most important: People.
Why Now?
We are in a time of extraordinary transformation. Passion for personal travel combined with the explosive growth of global business has underpinned our growth for years. Hyatt is at the epicenter of the evolution of travel—and we are looking for passionate changemakers to be a part of our journey. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it’s a career for people that care.
How We Care for Our People
Wellbeing is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last eight years, ranking No. 16 in 2022.
We’re proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with a close fun team, are results driven, and want a variety of opportunities to develop personally and professionally.
The Role
Business Development and Travel Manager –will be responsible for the business travel market as well as overall new business development which will include:
· A sales person who has demonstrated through performance a thorough understanding and competence in sales, account management functions and the hotel/business travel industry. Responsibilities include selling guest rooms and Hyatt services to transient market customers through corporate accounts, travel agencies, individual travel and wholesale groups. Duties include managing current accounts, ensure proper solicitation of all transient markets, and may include travel to major cities within market.
· Business development, should include (but not limited to) telephone prospecting, reviewing lost business opportunities from hotels and utilizing market analytic tools to identify group business and qualify target accounts
· Generating business for all the hotel by conducting direct sales efforts, follow-up and proper sales administration with a heavy emphasis on customer relationships and problem solving
· Entertain clients on property, include managing monthly happy hours, customer activations and sales calls, Conduct off property sales calls, attend tradeshows and local networking events to represent the hotel.
· Duties also include preparing and presenting effective proposals, presentations, maintaining well organized documentation and reports, utilization of Hyatt technology systems and coordination of customer service requirements with hotel operations staff as appropriate.
· Participate and may lead event meetings, sales and other staff meetings and also works as a team member with the sales and events staff
The Manager will also be responsible for managing specific marketing tactics that support the expectations of business development for the hotel. This business represents a significant revenue stream into the hotel’s portfolio and the Manager’s role will be to focus on growing our overall share in Morristown/NJ Market. This manager will have ongoing customer communication and a heavy focus on developing these opportunities with small and medium enterprise organizations
This is a US NJ based onsite at the Hotel
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal and written communication skills
- A minimum of 1-3 years of hotel sales or comparable experience preferred
- Must be proficient in general computer knowledge, hotelligence, rfp express, lanyon, and salesforce.com
- Prefer completion of a Hyatt Corporate Management Training Program or equivalent training
- Prefer selling, negotiating, business writing and presentation skills training
- Community involvement and/or professional association is highly regarded
