Come join our team at The King County Aquatic Center!

Are you looking for a fun and rewarding way to engage with your community? 

We're hiring Temporary Front Desk Attendants/Cashiers to be the welcoming faces of our Aquatic Center.

We're looking for friendly, approachable individuals who enjoy customer service and thrive in a team-oriented setting. If you're excited to grow your skills, make a difference in your community, and be part of a supportive team, apply today. We'd love to have you on board! (We have multiple positions available)

About the Role:

In this role, you'll provide excellent customer service and valuable information to our customers, assist with registrations, and handle payments for our exciting programs. If you enjoy connecting with people and being part of a vibrant community hub, this is the perfect opportunity for you!

This position is onsite and offers an average of 16 hours per week, with a flexible and event-driven schedule that includes evenings, weekends, special events, and split shifts. It's a dynamic and fast-paced environment where no two days are the same. As an overtime-eligible role, there's also the opportunity to earn extra for busier shifts.

About the Team:

The Weyerhaeuser King County Aquatic Center is a legacy venue of the 1990 Seattle Goodwill Games and is one of the premier natatoriums in the nation with both diving and swimming complexes. The facility hosted the 2000 and 2012 Olympic Diving Trials, it is home to the PAC-12 Swimming and Diving Championships and will host the 2025 NCAA Swimming Championships.

The Weyerhaeuser King County Aquatic Center (WKCAC) maintains one of the most active competition schedules in the country. These all-day competitions include high profile televised national and international events that have a lasting impact on King County's image in the region and country. WKCAC is also open to the public for team training, lap swims, family swims, and swimming lessons.

Commitment to Equity, Racial and Social Justice:

King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive.  We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Front Desk Attendant, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity.

Apply now for a rewarding career at the Parks Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities.

What You Will Be Doing: 

• Provide exceptional customer service to all external and internal customers via telephone, in writing and/or in person and provide program specific information.

• Collect admissions fees and register patrons for scheduled programs. Handle multiple-step transactions such as receiving and/or issuing receipts, forms, cash and documents. 

• Educate patrons of rules and policies of the King County Aquatic Center. 

• Respond to emergency situations; follow facility protocol for reporting damage, incidents or injuries. 
• Complete reports accurately and in a timely manner. 
• Provide exceptional customer service to all patrons via telephone and/or in person. 
• Perform data entry. 

Qualifications You Bring:    

• Must be a minimum of 16 years of age.

• Strong verbal and written communication skills

• Excellent interpersonal skills with demonstrated ability to positively interact with a variety of people in a diverse work environment.

• Ability to effectively use computers and office software.

• Ability to follow written and oral instructions. 

• Ability to use discretion, patience, proper etiquette, and professionalism to establish and maintain effective relationships, even in challenging situations.

Competencies You Bring:     

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Resourcefulness: Securing and deploying resources effectively and efficiently.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

Required Licenses: 

• American Red Cross certifications: First Aid and CPR/AED (Must be obtained within 3 months of hire).

It Would Be Great if You Also Bring:

• Strong basic math skills for handling transactions and processing payments accurately.

• Previous experience of handling cash or using a POS (Point of Sale) system

• Demonstrated bility to multitask efficiently in a fast-paced environment while maintaining attention to detail.

• Strong organizational skills. 

• Possess and maintain current American Red Cross certifications: Community First Aid and CPR/FPR. 

• Knowledge of aquatic programs and safety procedures desired.

Working Conditions:

Work Location:Work Location: The primary onsite location is the King County Aquatic Center, 650 SW Campus Dr, Federal Way, WA 98023.

Work Schedule: This position is anticipated work about 10-15 hours a week. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible. 

Union Representation: This position is not represented by a union.

Physical Requirement: 

Ability to perform duties involving physical labor, such as bending, kneeling, standing, reaching, climbing, stooping, squatting, pushing, and twisting.

Ability to lift 50 pounds.

Application and Selection Process:

We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply.

Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.  

To apply, submit a:

• Complete Application
• Optional Resume (will be reviewed if submitted)
• Optional Cover Letter (will be reviewed if submitted)

Note:  Additional documents won't be considered during minimum qualification screening.

For more information regarding this recruitment, please contact: Divya Mathew at dmathew@kingcounty.gov

Discover More About the Parks Division: Visit our website and check us out atFacebook, Twitter, Instagram and Flickr.

Discover More About DNRP: Visit our website, explore aninteractive mapof our recent accomplishments and check us out atFacebook, X (formerly Twitter), LinkedIn, TikTok, Instagram, YouTubeand Keeping King County Green News.

Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.