At Capital One, we're building a leading technology company. Founded by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About this role:
Capital One is looking for a strategic, results-driven professional to join a talented Chief of Staff function supporting the Enterprise Data Team within Product Management. This position requires exceptional written, verbal, and presentation skills; experience partnering closely with senior executives; the ability to lead projects and work with multiple stakeholders or partners to meet objectives; and a proven track record of building trusted relationships and influencing key stakeholders.
The Enterprise Data product team is focused on driving two primary outcomes we need from our data ecosystem to enable real-time intelligent experiences ensuring 1) data is well-managed and easy to govern 2) data is easy to capture, find, understand, and use ... with a foundation that can evolve over time. We are a cross-functional team aligning product, tech, design, machine learning, risk and other horizontal partners as we work to create a modern data ecosystem to support innovation and business across all corners of the company.
Enterprise Data comprises three product domains and two horizontal top of house teams
Data Management - Focusing on embedding automated governance throughout the data lifecycle from data creation, to data publishing and transforming, to data deletion
Data Consumption & Experience - Helping Enterprise Data solidify a foundation to make data easy to find, understand and use via our data warehouse, data lake, The Exchange, and data products
Privacy & External Data Sharing - Providing transparency to our end consumers about their data and ensures critical governance processes related to data sharing with third parties and privacy regulations
Top of House
Data Operations - Establish and nurture our operating model, own program governance, and support risk management.
Data Strategy, Analytics & Culture - Helping domains measure and monitor their strategies; driving strategic engagement, and establishing our Data Culture.
We power Capital One with Data to help engineers, analysts, product managers and scientists across the company turn our core competitive advantage into amazing business and customer outcomes.
As a Chief of Staff, you will:
Swiftly develop a deep understanding of the organization's strategy and vision so that you can lean into complex issues and influence as necessary
Partner with Enterprise Data leadership to create, socialize, and deliver our ambitious agenda
Build relationships and collaborate with cross-functional stakeholders to understand processes and drive results; Connect dots across multiple leaders to understand and aggregate impacts to the business
Work with key executives and partners to understand areas of need and build efficient and effective operational processes
Partner with communications and leadership to bring strategy to life for our associates, horizontal partners, and stakeholders across the Capital One enterprise,
Partner with people leadership to engage, empower and inspire associates
Be data driven as a way to continuously improve operations
Lead associate engagement activities related to associate survey response strategies, org-wide recognition, L&D, and other culture-focused initiatives
The Successful Candidate will be:
A source of positive energy, inspiration, and motivation for the organization
A self-confident self-starter and strategic thinker
Able to build strong, trusted relationships and operate in an influential manner with executives to assist in driving the strategic agenda
An experienced operator, capable of decomposing a vision into goals and goals into execution plans
A multi-tasker, able to handle multiple priorities in parallel, and extremely well organized
Highly collaborative (comfortable partnering with all levels of the organization) while working backwards from intended outcomes
Experienced at identifying patterns and commonalities that can create a bigger picture out of small pieces, anticipating what's around the corner
Proven in practicing discretion while handling highly sensitive issues
Basic Qualifications:
Bachelors Degree or military experience
At least 4 years of experience in Staff management and training
At least 4 years of experience in Organizational development and performance
At least 4 years of experience in Budget management
At least 4 years of experience in Project or process management
Preferred Qualifications:
Bachelors Degree in Business, Finance or Organizational Development
At least 5 years of experience in Project or Process management - Experience managing visible projects which require the ability to manage cross-functional team members, remove obstacles and influence appropriately
At least 5 years of experience in Communications planning and development, including department communications, leadership team meetings, presentations, memos and reports
At least 5 years of experience in Staff management and training
At least 5 years of experience in Organizational development and performance
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $233,100 - $266,000 for Director, Chief of StaffSan Francisco and San Jose, California (Hybrid On-Site): $246,900 - $281,800 for Director, Chief of StaffCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
