DAILY DUTIES / RESPONSIBILITIES:

WORKS UNDER LIMITED SUPERVISION IN THE ADMINISTRATION, PLANNING, IMPLEMENTATION, MAINTENANCE, LIFECYCLE MANAGEMENT, SECURITY MONITORING, AND SUPPORT OF AGENCY'S MICROSOFT 365/ENTRA CLOUD SERVICES.
STRONG UNDERSTANDING AND/OR EXPERIENCE WITH AZURE AD AND ENTERPRISE MOBILITY + SECURITY (EMS) TO INCLUDE AZURE INFORMATION PROTECTION, DEFENDER FOR IDENTITY, DEFENDER FOR OFFICE, DEFENDER FOR ENDPOINT.
CONFIGURE AND DEPLOY MICROSOFT AZURE AD ENVIRONMENTS.
CONFIGURE AND DEPLOY ADVANCED MICROSOFT 365/OFFICE SERVICES INLCUDING ENTERPRISE AND MOBILITY
MICROSOFT 365 ANALYSIS OF ENTERPRISE SYSTEMS AND BUSINESS NEEDS, AS REQUIRED, AND LEADS IN THE IMPLEMENTATION OF M365 SERVICES TO MEET AND ENHANCE THOSE NEEDS.
MONITOR MICROSOFT CLOUD ENVIRONMENT FOR SECURITY AND PERFORMANCE NEEDS FOR INFORMATION EVENT LOGS, RISKS ALERTS, ANALYSIS, OUTAGES, AND PERFORM ROUTINE SECURITY PRACTICES AS NEEDED.
MONITORS AND UPDATES M365 SYSTEMS WITH SECURITY CONTROLS
PARTICIPATES IN THE ADMINISTRATION, PLANNING, INSTALLATION, MAINTENANCE, SECURITY MONITORING AND SUPPORT OF THE AGENCY'S MICROSOFT TECHNOLOGIES TO PROTECT BUSINESS DATA, SERVIES, AND DEVICES.
MAINTENANCE OF HYBRID M365 AND AZURE AD ENVIRONMENTS INCLUDING GROUP POLICIES
MAXIMIZE M365 SECURITY CONTROLS USING INDUSTRY BEST PRACTICES.
SUPPORTS AND ADHERES TO CHANGE MANAGEMENT PROCESS
AWARENESS OF SECURITY-BASED CHANGES PROCESSES, I.E. DOCUMENTATION, DEPLOYMENT STRATEGIES, AND CHANGE LOG REVIEWS.
IDENTIFIES RISKS AND COMMUNICATES RISKS TO THE CIO AND IT TEAMS.
DEVELOPS TECHNICAL DOCUMENTATION FOLLOWING AGENCY POLICIES; CJIS SECURITY GUIDANCE; STATE SECURITY STANDARDS.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

EXPERIENCED IN ENTERPRISE MICROSOFT AZURE / ENTRA ADMINISTRATION (M365, AZURE AD)
EXPERIENCE WITH ARCHITECT OFFICE/MICROSOFT 365 SERVICE ENVIRONMENTS
EXPERIENCED IN DEPLOYMENT OF MICROSOFT CLOUD INFRASTRUCTURE TECHNOLOGIES
EXPERIENCED WITH MICROSOFT ENTRA
EXPERIENCED IN MICROSOFT PURVIEW COMPLIANCE, SECURITY, AND SEARCH & INTELLIGENCE
EXPERIENCED IN MICROSOFT DEFENDER ATP AND DEFENDER IDENTITY
EXPERIENCED IN MICROSOFT INTUNE
EXPERIENCED IN POWER APPS, POWER PLATFORM, AND DYNAMICS 365 APPS
EXPERIENCED IN POWER BI
EXPERIENCED WITH ROUTINE NETWORK MAINTENANCE IN VARIOUS MICROSOFT ENVIRONMENTS
EXPERIENCED IN O365 EXCHANGE
SKILLED WITH OFFICE CONFIGURATION
SKILLED WITH SHAREPOINT, STREAM, AND TEAMS
CANDIDATE MUST BE ABLE TO DEMONSTRATE WORKING KNOWLEDGE
ABILITY TO COMMUNICATE DIRECTLY WITH THE IT TEAM, BUSINESS EMPLOYEES, AND VENDOR PARTNERS.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

GOOD TIME MANAGEMENT SKILLS TO MEET PROJECT AND ACTION ITEMS DEADLINES
EXCELLENT DECISION MAKING AND CRITICAL-THINKING SKILLS
EXCELLENT ORAL AND WRITTEN COMMUNICATION SKILLS TO COMMUNICATE EFFECTIVELY WITH OTHERS
ABILITY TO UNDERSTAND, DEVELOP, AND CREATE TECHNICAL DOCUMENTATION TO DEMONSTRATE WORKING KNOWLEDGE
GOOD ORGANIZATION SKILLS AND DETAIL ORIENTED
ABILITY TO LEARN AND SUPPORT NEW TECHNOLOGIES AND TRAIN OTHERS
GOOD INTERPERSONAL SKILLS
ABILITY TO MULTI-TASK
PROVEN ABILITY FOR SUPPORT TO END-USERS AND TECHNICAL SUPPORT TEAMS
PROACTIVE AND SELF-MOTIVATED
SELF-MANAGE ABILITIES

REQUIRED EDUCATION:

BACHELOR'S DEGREE OR MASTERS DEGREE IN NETWORK SECURITY, COMPUTER SCIENCE, OR INFORMATION SYSTEMS/TECHNOLOGY MANAGEMENT, INSTITUTE DEGREE/CERTIFICATE OR EQUIVALENT WORK EXPERIENCE.

PREFERRED MICROSOFT AZURE ASSOCIATE OR EXPERT CERTIFICATIONS:

Microsoft 365 Certified Administrator
Microsoft 365 Certified Endpoint Admin
Microsoft 365 Certified Azure AI
Microsoft 365 Certified Azure Administrator
Microsoft Certified Azure Solutions Architect
Microsoft Certified: Information Protection and Compliance Administrator
Microsoft Certified Identity and Access Admin
Microsoft Certified Security Operations
Microsoft Cloud Support Certification