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CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Model Risk Advisor . Join us and support CSAA IG in achieving our goals.

Your Role: The Model Risk Advisor will be responsible for promoting effective governance practices, assist in the maintenance and adoption of the AI policies and standards framework, streamlining and optimizing governance processes, and identifying actionable insights to close compliance gaps. This role will play a key role in fostering collaboration, driving compliance, and continuously improving AI governance within the organization!

Your work:

• Actively engage with the enterprise AI community to promote understanding and adoption of AI policies and standards framework, fostering a culture of responsible and ethical AI use.
• Identify, establish, and maintain an inventory of all models (statistical, machine learning, AI, GenAI) used within the organization.
• Establish clear ownership and assess risk ratings to models based on their complexity, regulatory compliance, impact, and usage.
• Partners with internal groups and/or vendors to maintain complete and accurate AI Model metadata.
• Continuously monitor model performance and ensure compliance with established policies.
• Oversee the validation/testing process, including defining the scope, assessing validation results, and communicating with partners.
• Participate in AI Model Governance oversight processes, measurement and implements consistency to policies and standards and through audits, peer reviews, and monitoring of KRIs.
• Design reporting and metrics frameworks for project management and executive-level reports to provide a strategic view of AI governance to key stakeholders.
• Identify opportunities for process improvement, automation, and optimization to improve the efficiency and effectiveness of AI governance operations.
• Keep abreast with regulatory and Department of Insurance expectations and evolving regulations on AI Model risks.
• Develop and implement frameworks, processes, and controls for Model Risk Management.
• Engage in the development of policies, standards and procedures and coordinate with partners through the approval process.
• Enable and promote awareness on AI Model governance policies and standards to the Model owners and Model developer community.
• Implement and monitor alignment to enterprise AI Model governance policies and standards.
• Development of controls to mitigate AI/Model risks, implementing, monitoring, and reporting.
• Identifies and handles existing and emerging AI Model risks that stem from business activities.
• Support internal audits and co-ordinate with Enterprise Risk Office in mitigating AI Model risks.
• Ensures risks associated with business activities are effectively identified, measured, monitored, reported, and controlled.
• Assists in conducting current assessment of AI Model Governance process and tools and proposing recommendations for improvements to peers, community, and the next level of leadership.
• Anticipates, analyzes, and effectively resolves problems and issues; makes recommendations and identifies when and how to escalate problems to the appropriate level.
• Operates independently and with peers to execute AI Model Governance and Model Risk management practices and processes.
• Highlights recommendations around compliance to AI Model Governance solutions through design/governance reviews against internal policies, standards.

Required Experience, Education and Skills

• Experience in deploying AI Model governance, Model Risk programs across a large enterprise.
• Demonstrated knowledge and understanding of AI governance principles, including ethical considerations, regulatory compliance (e.g., EU AI Act and AI Executive Order) and risk management frameworks (e.g., NIST framework)
• Strong understanding of bias testing and remediation for machine learning and generative AI models
• General understanding of risk and compliance principals applied to AI Model Governance and data management solutions.
• Proven experiences in AI ethics, governance, compliance, or related roles
• Demonstrated ability to lead and influence change within complex organizational structures.
• Strong interpersonal skills and the ability to build relationships with stakeholders at all levels of the organization.

What would make us excited about you?

• Model Risk Management, AI Governance, GenAI Governance, Information Risk Management.
• 4 + years of experience in industry information/data governance best practices and tools
• 2 + years of experience implementing and supporting information/ data quality tool solutions.
• Knowledge of compliance monitoring and/or auditing principles.
• Knowledge of privacy, security, and AI Model governance standards.
• AI Model Governance policy, standard, controls establishment, enforcement, and monitoring.
• Capable of independently authoring and communicating technical and business information in a variety of formats and explaining complex and/or technical topics relating to AI Model governance.
• Strong written and verbal skills, including a demonstrated ability to translate sophisticated or technical information into concepts that are easily understood.
• Strong strategic, interpersonal, communication, and critical thinking skills required.
• Preferred- Hands on experience with data management tool such as Collibra.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $99,810-$110,900. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $89,910-$133,200. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Must have authorization to work indefinitely in the US.

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