Quality Assurance Analyst - WMi at Costco in Issaquah, WA

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Quality Assurance Analysts are responsible for ensuring quality across team/domain specific applications. This is accomplished through: software/web testing; evaluating, and approving of development tasks as completed for their team/domain; developing, modifying and executing software strategies and test plans; analyzing and writing test standards and procedures; maintaining documentation of test results to assist in debugging; and modification of software.

Costco IT is seeking an individual to join our Ecommerce Fulfillment team. The Quality Assurance Analyst will be responsible for designing test cases and scenarios based on stories designed from the business users. The QA Analyst is responsible for adhering to standardized QA policies, processes, and documentation standards, overseeing and/or participating in all aspects of project testing. The WMi Quality Assurance Analyst will have to work independently and as part of various teams in the IT Department.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

● Analyzes relevant business content and participates in requirement gathering sessions, providing input on requirement and design documents, assessing requirements for testability, clarity, purpose, inherent ambiguity, contradictory functions, and implementation.

● Develops, documents, and leads the Defect Management process.

● Ensures test cases are traceable to originating story/requirement and those tests fully test feature requirements and/or user story acceptance criteria.

● Manages defects appropriately by assigning, monitoring, and providing timely communication through the defect lifecycle.

● Conducts QA risk management process throughout the test plan phase, defining and differentiating between risk, defect, and issue.

● Assists teammates in growing and developing the skills necessary to grasp application concepts and tool suite.

● Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options and implements solutions.

● Participates in requirement gathering sessions and gives input on requirement and design documents.

● Reviews requirements for assigned projects and creates test cases as applicable.

● Works closely with the Functional and Development team on testing required code changes.

● Develops, modifies, and executes software test plans, manual scripts, and automated test suites.

● Identifies and documents software defects and maintains documentation of test results to assist in debugging and modification of software.

● Analyzes test results to identify defects, ensures features and User Stories work as expected, and recommends corrective action as appropriate.

● Abides by and follows software quality assurance standards, processes, and controls as it pertains to Software Development Life Cycle (SDLC).

● Participates in requirements, use cases, and user story reviews.

● Provides accurate estimates for QA resources and testing schedules.

● Creates and gains project approval on project test plans.

● Creates and/or oversees the creation and approval of project test cases.

● Oversees or generates all QA-related documentation.

● Assists with requirement tracing through the test cycle process.

● Initiates and is responsible for developing and updating new or existing documentation and processing service tickets.

● Collaborates with Development to resolve defects uncovered during testing cycles.

● Finds better systems and procedures to automate or improve our QA processes.

● Mentors and develops other members of the IS QA team.

● Assists with standardized reporting and QA metrics.

● Assists with defect and requirement traceability and tracking resolution.

● Attends team and project meetings as necessary.

REQUIRED

● Minimum 3 years’ software quality assurance experience.

● Strong knowledge of SDLC and SQA methodology, as well as experience testing on Agile or DevOps teams.

● Excellent troubleshooting, analytical, and problem-solving skills.

● Experience and knowledge of warehouse management and supply chain systems.

● Experience with AS400, SQL, and the ability to write basic SQL queries.

● Excellent verbal and written communication skills; ability to translate technical ideas/designs to multiple audiences.

● Detail-oriented and capable of working in an environment with changing priorities.

● Strong work ethic, positive attitude, and excellent collaboration skills.

● Scheduling flexibility to meet the needs of the business, including evenings and weekends.

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.

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