It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

How will you make a difference?

In this strategic Sr. Manager of Product position, you will establish a trusted advisor relationship with our external customers, internal teams, and ecosystem partners. You will collaborate with the Wabtec KinetiX and broader Wabtec teams to engage with key customers to manage Product Roadmap for E2E Backoffice Systems. This role requires a strategic thinker adept in technology development. Responsibilities include exploring new business opportunities using data analytics, mapping customer needs, establishing local relationships, and serving as the person of contact (POC) for Backoffice engagements.

What do we want to know about you?

In this role, you will be a strong voice for our customers, driving the streamlined back office solution for the KinetiX portfolio in terms of owning system health dashboards and automated reporting, establishing Key alerts for customers, establishing a customer-centric User Interface, and driving towards the app solution for the portfolio to streamline maintenance and triggers.

Strategy and Vision: Develop and evangelize a clear vision and strategy for the back office offering of the product set keeping in mind the customer needs and Wabtec's vision.
Strong Customer Focus: Understand and implement process and data flows that provide performance and health insights into product sets. Engage with customers, internal stakeholders, and partners to understand their needs, steer the back office, and enhance product experience.
Roadmap Development & Prioritization: Take ownership of the product roadmap and make data-driven decisions to develop key features and enhancements per customer needs, impact on business, and technical feasibility. Ensure alignment across all stakeholders, including engineering, design, and leadership teams.
Product Delivery: Collaborate closely with customers, engineering, and UI/UX teams to deliver back-office systems that are easy to use and deliver high value. Define detailed system behavior including process flows to guide development.
Risk Identification and Mitigation: Proactively identify potential risks to back-office performance, customer satisfaction, and operational efficiency. Take ownership to mitigate risks and ensure stability and high availability.
Cross-functional Collaboration: Assist cross-functional teams to ensure successful major iterations of development and launch. Provide demos and roadshows to drive the adoption of product features and improvements.
Release Planning: Work and coordinate across engineering teams on the development of enhancements and feature releases
Performance and Metrics: Define, monitor, and report on key performance indicators like Uptime and Availability to measure performance of individual systems and overall back-office. Always evaluate the data available to make data-driven decisions.
Communication: Provide timely and consistent communication to stakeholders on updates, progress, and risks. Include any feedback provided to improve features and overall back-office processes and performance.
Continuous Improvement: Through ongoing internal discussions and customer interaction, drive back-office improvement initiatives by evaluating processes, tools, and technologies.
Competitive Advantage: Be up-to-date with new technology trends, what competition is doing, and earmark areas of opportunities and innovation.

Qualifications/Requirements

Bachelor’s degree in computer science, engineering, technology, or related discipline, or equivalent experience.
Preferred - Proven experience (10+ years) in E2E system development in Automotive sector
Fluency in English.
Excellent communication, negotiation, and presentation skills.
Strategic thinker with a proactive approach to problem-solving.
Ability to work independently and collaboratively in a fast-paced environment.

Desired Characteristics

Demonstrated strong business acumen, problem-solving, and creative skills, ability to exercise sound judgment and make decisions based on market and customer trends – go beyond the status quo
Technical acumen to interface with technologists, understand complex concepts and translate in a way that businesses or industries can understand
Demonstrated business/Technical acumen, including strong written, verbal & presentation skills.
Preferred - Deep understanding of Passenger and Freight Rail operations, systems and their maintenance strategies
Deep understanding of the technology stack with E2E mindset
Strong interpersonal skills, including creativity and curiosity with the ability to effectively communicate and influence solution direction to both technical and non-technical audiences alike across all organizational levels. Flexibility to navigate cultural nuances and business practices and adapt strategies accordingly.
Ability to deal with ambiguity, strategic agility, manage diversity, and drive for results

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

This role is also eligible for a performance bonus. More information on offered benefits, which include health, welfare, and retirement, is available at mywabtecbenefits.com. Relocation assistance may be provided if eligibility requirements are met.

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.