Want to love your job? We're hiring at the Texas Roadhouse Support Center! Flexibility, teamwork, and fun are some of the reasons our employees are proud to be Roadies. Apply today and join our team!
We offer a comprehensive total rewards package on the first day of the month following 31 days of employment to Support Center Employees that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
*A choice of medical plans that are best in class
*Dental and Vision Insurance
*Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
*Adoption Assistance
*Short-Term and Long-Term Disability
*Life, Accident and Critical Illness Insurance
*Identity Theft Protection
*Employee Assistance Program
*Business Travel Insurance
*401(k) Retirement Plan
*Flexible Spending Accounts
*Tuition Reimbursements up to $5,250 per year
*Quarterly Restricted Stock Units Program
*Annual holiday bonus
We also offer a variety of services for our Support Center employees! Car detailing and oil changes in the parking lot, on site haircuts, workout gym with personal trainers, spray tans, dry cleaning delivery service, chair massages just to name a few! We also have a Registered Nurse in the building to help with our wellness initiatives and keep us healthy. Willie's Joynt is our full-service café that serves breakfast and lunch and prepares delicious TO GO meals. We love taking care of our Roadie family and making our company a LEGENDARY place to work! As our founder, Kent Taylor once said, "We are a people company that just happens to serve steaks." Check us out, you won't be disappointed!
Position Overview
The Test Feedback & Logistics Coordinator position is responsible for managing, organizing, and analyzing guest and operator feedback as it relates to menu, food testing, quality assurance and training materials for Texas Roadhouse, Bubba's 33 and Jaggers. Essential functions include but are not limited to the following.
Responsibilities
- Facilitate the rollout of test and/or approved recipe/training materials for all concepts
- Facilitate logistical updates or changes inspired by new procedures
- Coordinate operator orientations for testing
- Facilitate communication that supports testing menu items, products and equipment
- Coordinate store level operational feedback program including Product Coaches
- Coordinate and execute guest feedback program including Service Coaches
- Compile and present guest feedback data from all sources including technology, finance, direct store feedback, and Teams guest feedback portal
- Compile and present results and scoring for all relevant tests
- Compile and present operational feedback throughout the test process
- Continuous operator support: fulfillment, Q&A, troubleshooting
- Collaborate w/Culinary Team on test recipe/training materials for all concepts
- Coordinate the needs of individual Food Team demonstrations, evaluations, and testing
- Operational support for Support Center employee café
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Qualifications
- High School education, college degree in culinary or food service preferred
- 5 years cooking/culinary experience in fast casual dining preferred
- Acclimated to BOH environment
- Strong analytical, organizational, and administrative skills
- Excellent communication skills verbal and written
- Proficient in Microsoft Office to include Word, Excel, Adobe, Microsoft Teams
This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.
